CompTIA A+ Course

CompTIA A+ 220-1101 (Core 1)

Module 1 - CompTIA A+ 220-1101 Devices, Setups, and Installs

• 1.1 Introduction to the Course, Meet the Instructor
• 1.2 Appropriate Safety Procedures
• 1.3 PC Components
• 1.4 Guidlines for PC Disassembly
• 1.5 Motherboards
• 1.6 CPU Sockets
• 1.7 PCI Bus
• 1.8 Storage Bus (SATA and IDE)
• 1.9 Discussing PC Components
• 1.10 Common Connection Interfaces
• 1.11 Wired and Wireless Connection Standards
• 1.12 Install Peripheral Devices
• 1.13 Guidlines and Discussion for Installing Peripheral Devices

Module 2 - CompTIA A+ 220-1101 Displays and Multimedia Devices

• 2.1 Displays and Multimedia
• 2.2 Display Device Connections and Cables
• 2.3 Discussing Display Device Installation and Configuration
• 2.4 Troubleshoot Display Devices
• 2.5 Guidelines for Troubleshooting Display Devices
• 2.6 Discussing Display Device Troubleshooting
• 2.7 Install and Configure Multimedia Devices
• 2.8 Discussing Multimedia Device Installation and Configuration

Module 3 - CompTIA A+ 220-1101 Supporting Multiple Drive Types

• 3.1 Supporting Multiple Drive Types and Memory
• 3.2 Memory Types
• 3.3 RAM Types
• 3.4 Memory Modules
• 3.5 DIMM and SO-DIMM Technologies
• 3.6 Parity and ECC RAM
• 3.7 Memory Compatibility Issues
• 3.8 Discussing System Memory Installation
• 3.9 Install and Configure Mass Storage Devices
• 3.10 Storage Adapters and Cables
• 3.11 Solid State Drives
• 3.12 Guidlines for Installing Mass Storage Devices
• 3.13 Discussing Mass Storage Device Installation and Configuration
• 3.14 Install and Configure Removable Storage
• 3.15 Discussing Removable Storage Device Istallation and Configuration
• 3.16 Configure RAID
• 3.17 RAID Configuration Options
• 3.18 Discussing RAID Configuration
• 3.19 Troubleshoot Storage Devices
• 3.20 Boot Failures
• 3.21 Discussing Storage Device Troubleshooting

Module 4 - CompTIA A+ 220-1101 Accounting for CPUs and InternalComponents

• 4.1 Install Upgrade CPUs
• 4.2 Multiprocessing and Multicore Processors
• 4.3 Discussing CPU Upgrades
• 4.4 Configure and Update BIOS UEFI
• 4.5 Discussing BOIS-UEFI Configuration and Updates
• 4.6 Install Power Supplies
• 4.7 Discussing Power Supply Installation
• 4.8 Troubleshoot Internal System Components
• 4.9 POST and Boot Problems
• 4.10 Boot Troubleshooting and Log Entries
• 4.11 Motherboard Component Problems
• 4.12 Discussing System Component Troubleshooting

Module 5 - CompTIA A+ 220-1101 All About Network Theories

• 5.1 Wired Networks
• 5.2 Common Ethernet Network Implementations
• 5.3 Taps and Mirrors
• 5.4 Discussing Wired Networks
• 5.5 Network Hardware Devices
• 5.6 Switches
• 5.7 Power Over Ethernet
• 5.8 Discussing Network Hardware Devices
• 5.9 Wireless Networks
• 5.10 Access Points and Wireless Network Modes
• 5.11 Discussing Wireless Networks
• 5.12 Internet Connection Types
• 5.13 Wireless Internet Service Providers WISP
• 5.14 Discussing Internet Connection Types
• 5.15 Network Configuration Concepts
• 5.16 The TCIP-IP Protocol Suite
• 5.17 Internet Protocol and IP Addressing
• 5.18 Public and Private IP Addresses
• 5.19 IPv6
• 5.20 Discussing Network Configuration Concepts
• 5.21 Network Services
• 5.22 DNS
• 5.23 Dynamic and Static IP Configurations
• 5.24 DNS Records MX and A
• 5.25 Web Servers and HTTP-HTTPS
• 5.26 Discussing Network Services

Module 6 - CompTIA A+ 220-1101 Network Operations and Diagnostics

• 6.1 Configuring and Troubleshooting Networks
• 6.2 Network Connections in Windows
• 6.3 Install and Configure SOHO Networks
• 6.4 Configure SOHO Network Security
• 6.5 Firewalls
• 6.6 Port Fowarding and Port Triggering
• 6.7 Windows Firewall
• 6.8 Network Security and Embedded Appliances
• 6.9 Configure Remote Access
• 6.10 Discussing Remote Access Configuration
• 6.11 Troubleshoot Network Connections
• 6.12 IP Configuration Issues
• 6.13 Routing Issues
• 6.14 Discussing Network Connection Troubleshooting

Module 7 - CompTIA A+ 220-1101 Cloud and Virtualization Computing

• 7.1 Configure Client-Side Virtulaization
• 7.2 Hypervisors
• 7.3 Processor Support and Resource Requirements
• 7.4 Virtual Networks
• 7.5 Client-Side Virtualization
• 7.6 Cloud Computing Concepts
• 7.7 Internal and External Shared Resources
• 7.8 Cloud Service Options
• 7.9 Virtual Desktops
• 7.10 Software-Defined Networking (SDN)
• 7.11 Discussing Cloud Computing Concepts

Module 8 - CompTIA A+ 220-1101 Laptop Features and Troubleshooting

• 8.1 Use Laptop Features
• 8.2 Expansion Options
• 8.3 Discussing Laptop Features
• 8.4 Install and Configure Laptop Hardware
• 8.5 Discussing Laptop Hardware Installation and Configuration
• 8.6 Troubleshoot Common Laptop Issues
• 8.7 Discussing Troubleshooting Common laptop Issues

Module 9 - CompTIA A+ 220-1101 Syncing and Setup of Mobile Devices

• 9.1 Syncing and Setup of Mobile Devices
• 9.2 Connect and Configure Mobile Devices
• 9.3 Configure Mobile Device Network Connectivity
• 9.4 Mobile VPN Configuration
• 9.5 Email Configuration Options
• 9.6 Discussing Mobile Device Network Connectivity Configuration
• 9.7 Support Mobile Apps
• 9.8 Discussing Mobile App Support

Module 10 - CompTIA A+ 220-1101 All Things Printing

• 10.1 All Things Printing
• 10.2 Discussing Laser Printer Maintenance
• 10.3 Maintain Inkjet Printers
• 10.4 Discussing Inkjet Printer Maintenance
• 10.5 Maintain Impact, Thermal, and 3D Printers
• 10.6 Discussing Impact, Thermal, and 3D Printer Maintenance
• 10.7 Install and Configure Printers
• 10.8 Discussing Printer Installation and Configuration
• 10.9 Troubleshoot Print Device Issues
• 10.10 Install and Configure Imaging Devices
• 10.11 Discussing Device Installation and Configuration

CompTIA A+ 220-1102 (Core 2)

Module 1 - CompTIA A+ 220-1102 Operating System Management

• 1.1 Introduction to the Course, Meet the Instructor
• 1.2 Identify Common Operating Systems
• 1.3 Microsoft Windows
• 1.4 Work and Education Features
• 1.5 Windows System Limits
• 1.6 Apple Operating Systems
• 1.7 Linux Disk and File Management
• 1.8 Discussing OS Types
• 1.9 Use Windows Features and Tools
• 1.10 Administrative Tools
• 1.11 Manage Files in Windows
• 1.12 System Hierarchies
• 1.13 File Attributes
• 1.14 Discussing Windows Features and Tools
• 1.15 Manage Disks in Windows
• 1.16 Discussing File Management in Windows
• 1.17 The Windows Disk Management Console
• 1.18 Discussing Windows Disk Management
• 1.19 Manage Devices in Windows
• 1.20 Device Manager
• 1.21 Discussing Windows Device Manager

Module 2 - CompTIA A+ 220-1102 Configuring and installing the OS

• 2.1 Configuring and Installing the OS
• 2.2 Installation Boot Methods
• 2.3 Disk Formatting and Partitioning
• 2.4 Networking Considerations
• 2.5 Post Installation Tasks
• 2.6 OS Installation Types
• 2.7 Unattended Installations
• 2.8 Maintain OSs
• 2.9 OS Updates
• 2.10 Anti-Malware Updates
• 2.11 Scheduled Backups
• 2.12 Task Schedulers part 1
• 2.13 Task Schedulers part 2
• 2.14 Install Windows 10 Demonstration
• 2.15 Discussing OS Maintenance

Module 3 - CompTIA A+ 220-1102 Tools to Troubleshoot and Maintain the OS

• 3.1 Install and Manage Windows Applications
• 3.2 Windows OS Tools
• 3.3 Application and Print Services
• 3.4 Task Manager
• 3.5 Manage Windows Performance
• 3.6 Windows Performance Management Tools
• 3.7 Troubleshoot Windows
• 3.8 Event Viewer
• 3.9 The System Configuration Utility
• 3.10 Troubleshooting Tips Boot Process
• 3.11 Troubleshooting Tips for Windows System Issues
• 3.12 Blue Screens and Spontaneous Shutdowns
• 3.13 Troubleshooting Tips for File and Memory Corruption
• 3.14 Safe Boot
• 3.15 System Repair Disc
• 3.16 System Restore
• 3.17 Guidelines for Troubleshooting Windows Issues

Module 4 - CompTIA A+ 220-1102 Network Management Tools

• 4.1 Network Management Tools
• 4.2 Network Connectivity
• 4.3 IP Addressing and Connection Types
• 4.4 Proxy Settings
• 4.5 Windows Client Configuration
• 4.6 Location Services
• 4.7 Firewalls
• 4.8 Network Troubleshooting
• 4.9 Remote Desktop Tools
• 4.10 Desktop Management and Remote Monitoring Tools
• 4.11 Disscussion Topics

Module 5 - CompTIA A+ 220-1102 Sharing Resources and Wrights Management

• 5.1 Sharing Resources and Wrights Management
• 5.2 User Group Accounts
• 5.3 Local Secutity Policy
• 5.4 SSO and Credential Manager
• 5.5 Workgroups and Homegroups
• 5.6 Network and Sharing Center
• 5.7 Network Share Configuration
• 5.8 NTSF File and Folder Permissions
• 5.9 Configure Active Directory Accounts and Policies
• 5.10 Domain Membership and Group Policy Objects
• 5.11 Basic AD Functions
• 5.12 Account Locks and Password Resets

Module 6 - CompTIA A+ 220-1102 Threats and Security Measures

• 6.1 Threats and Security Measures
• 6.2 Logical Security Concepts
• 6.3 Encryption
• 6.4 PKI and Certificates
• 6.5 Execution Control
• 6.6 NAC
• 6.7 Discussing Logical Decurity Concepts
• 6.8 Threats and Vulnerablilities
• 6.9 Types of Password Attacks
• 6.10 Discussing Threats and Vulnerabilities
• 6.11 Physical Security Controls
• 6.12 Discussing Physical Security Measures

Module 7 - CompTIA A+ 220-1102 Policies to Protect Data

• 7.1 Policies to Protect Data
• 7.2 Implement Security Best Practices
• 7.3 Guidlines for Implementing Security Best Practices
• 7.4 Discussing Security Best Practices Implementation
• 7.5 Implement Data Protection Policies
• 7.6 ACLs and Directory Permissions
• 7.7 Full Disk Encryption
• 7.8 Guildlines for Implementing Data Protection Policies
• 7.9 Discussing Data Protection Policies
• 7.10 Protect Data During Incident Response
• 7.11 Discussing Data Protection During Incident Response

Module 8 - CompTIA A+ 220-1102 Prevent Malware and Security Threats

• 8.1 Prevent Malware and Security Threats
• 8.2 Detect, Remove, and Prevent Malware
• 8.3 Trojan Horses and Spyware
• 8.4 Sources of Malware Infection
• 8.5 Best Practices for Malware Removal
• 8.6 Discussing Detecting, Removing, and Preventing Malware Infections
• 8.7 Troubleshoot Common Workstation Security Issues
• 8.8 Discussing Troubleshoot Common Workstation Security Issues

Module 9 - CompTIA A+ 220-1102 Supporting and Troubleshooting Mobile Devices

• 9.1 Supporting and Troubleshooting Mobile Devices
• 9.2 Secure Mobile Devices
• 9.3 IOT Internet of Things
• 9.4 Discussing Mobile Device Security
• 9.5 Troubleshoot Mobile Device Issues
• 9.6 Mobile Device Security Troubleshooting
• 9.7 Discussing Troubleshooting Mobile Devices

Module 10 - CompTIA A+ 220-1102 Implementing Operational Procedures

• 10.1 Implementing Operational Procedures
• 10.2 Environmental Impacts and Controls
• 10.3 Discussing Environmental Impact and Controls
• 10.4 Create and Maintain Documentation
• 10.5 Discussing Documentation Creation and Maintenance
• 10.6 Use Basic Change Management Best Practices
• 10.7 Discussing Change Management Best Practices
• 10.8 Implement Disaster Prevention and Recovery Methods
• 10.9 Discussing Implement Disaster Prevention and Recovery Methods
• 10.10 Basic Scripting Concepts
• 10.11 Discussing Scripting
• 10.12 Professionalism and Communication
• 10.13 Discussing Professionalism and Communication Skills

We've put together a list of relevant job titles you can apply for after achieving the CompTIA A+ certification (note that some careers may require further study, training and/or work experience):

• 1st Line Support
• 2nd Line Support
• Computer Support Specialist
• IT Technician
• IT Engineer
• IT Support Engineer
• Desktop Support Technician
• IT Support Analyst
• Service Desk Administrator
• Computer Support Administrator

In these roles, the average salary you can earn is £24,000.00 per year (source: itjobswatch.co.uk, UK Only). IT Jobs Watch provides a unique perspective on today's information technology job market. Their aim is to present a concise and accurate map of the prevailing UK IT job market conditions.

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